Returns & Exchanges

At Woodcraft, we take pride in the artisanal quality of our furniture and home decor. If your handcrafted piece isn't the perfect fit for your home, we offer a 30-day return window to ensure your complete satisfaction.

Return Process

  • 1.
    Initiate Your Request

    Visit our online portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Item

    Carefully repackage your wooden goods in their original shipping crates or boxes, ensuring all protective padding is included to prevent transit damage.

  • 3.
    Schedule a Pickup

    For large furniture items, we will coordinate a professional white-glove courier to collect the piece from your home at a scheduled time.

  • 4.
    Receive Your Refund

    Once our craftsmen inspect the returned item at our workshop, your refund will be processed back to your original payment method within 5-7 business days.