Returns & Exchanges
At Woodcraft, we take pride in the artisanal quality of our furniture and home decor. If your handcrafted piece isn't the perfect fit for your home, we offer a 30-day return window to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Item
Carefully repackage your wooden goods in their original shipping crates or boxes, ensuring all protective padding is included to prevent transit damage.
- 3.Schedule a Pickup
For large furniture items, we will coordinate a professional white-glove courier to collect the piece from your home at a scheduled time.
- 4.Receive Your Refund
Once our craftsmen inspect the returned item at our workshop, your refund will be processed back to your original payment method within 5-7 business days.